Any unauthorized use, duplication, or sharing may be punishable by law pertaining to copyright protection, intellectual property, etc.

Technology Setup

Initial Onboarding Phase

• Profile Picture
• Company Email
• Whatsapp Account
• HR Documentation

Academy Knowledgebase

Training 101

Campaigns Types

P022 - Onboarding SOP

https://docs.google.com/document/d/16gNuKpv3Lg_CjkEMQCoWxj2Ar5n52Ol4GQ3a7cFNpSM/edit?usp=drive_web

Department Tech Setup

~General Level

• La Chart Account
• WhatsApp
• Google Workspace

~Triage/Reception Level

**Requirement: Consistently good audio setup

• Toll-Free Number Access (888) 817-3815
• Toll-Free Number Access (972) 332-0319

~Manager Level

Sessions

Google Meets [UNDER CONSTRUCTION]

Client Portal - (Admin Side)